Preorder Shipping Update
I received an email from Ted (thanks!) about the shipping on preorders:
So the early preorders were being charged shipping, even though the
email said they wouldn’t. I contacted customer service, they said it
would be fixed (of course).They also sent out an email today apologizing for the site troubles at
the scooba store.
My Scooba was defective upon delivery, I have tried 5 times to contact customer service, have left messages, and no one has ever contacted me. I am going to contact BBB and stop payment on my credit card.
Comment by larry kauk — January 9, 2006 @ 6:01 pm